We ship subscription boxes within the United States.
Shipments are timed to correspond to important moments during the semester. When you sign up, a Welcome Box will arrive first, shipped directly to the recipient's college address. All remaining boxes will arrive at scheduled times throughout the academic year.
You'll receive a tracking number by email when your box ships.
Change of Address
If the recipient changes addresses at any point in the subscription period, send a request to update their address to contact@unsolicitedbox.com. We are not responsible for boxes lost due to inaccurate or incomplete address information.
Lost or Damaged Boxes
Sometimes things get lost or broken on the way. If your box doesn't arrive or something inside arrives damaged, let us know. Email contact@unsolicitedbox.com within 10 days of the expected delivery date. We'll take care of it.
Returns
Because each box contains an intentionally curated mix of items that corresponds with the letter, we don't accept returns on individual boxes.
Cancellations
You can pause or cancel your subscription anytime through your account. Cancellations take effect at the end of your current billing cycle. You'll receive any remaining boxes you've already paid for.
