FAQ

What's in each box?

Every box begins with a letter rooted in Scripture and written for the season your student is living in right now.

Around it, we choose quality gifts that reinforce the message — things to enjoy, use in everyday life, and occasionally share with friends.

The letter comes first. Always.

 

Who is unsolicited. for?

unsolicited. is created for college students navigating the transitions, decisions, questions, and growth that come with these years.

Each box points them back to God's Word as a source of wisdom for the life they're living right now — reminding them that they are known, loved, and never outside His reach.

 

How does shipping work?

We ship directly to the recipient at the address you provide at checkout.

You'll receive a tracking email each time a box is on its way.

We currently ship within the United States only.

 

When will the first box arrive?

When you subscribe, the first box is shipped directly to the recipient at the college address you provide.

Our boxes are timed around meaningful moments in the academic year, so the remaining boxes follow the schedule for your subscription.

 

When will the remaining boxes arrive?

After the first box, all remaining boxes are sent at intentional points throughout the academic year.

We'll email you when each one ships so you'll know when something is headed their way.

 

What does the sender receive?

Something comes your way, too.

When each box ships, you'll receive a tracking email as well as a companion email with prayer points and conversation starters connected to that box.

It's designed to help you pray specifically and give you a natural place to begin the next time you talk.

 

What if someone has a change of address?

If the recipient changes addresses at any point in the subscription period, send a request to update their address to contact@unsolicitedbox.com.

We are not responsible for boxes lost due to inaccurate or incomplete address information.

 

Can I pause or cancel my subscription?

Yes. You can pause or cancel anytime through your account.

No phone calls. No awkward emails. Just a few clicks.

 

Do you ship outside the U.S.?

We currently ship within the United States only.

 

What if I have a question or need help?

Email us at contact@unsolicitedbox.com.

We read every message.